Cookie Policy

What are cookies?

Cookies are small text files a website stores on your device. Some are needed for a site to work properly. Others help a site understand how it is used, or are set by third-party services such as maps.

The cookies we use

We keep cookies to a minimum and don’t use advertising cookies. Strictly necessary cookies are always on. Analytics and call tracking cookies are only set if you accept them in our cookie banner.

Cookie	Set by	Type	What it does	How long
cookieadmin_consent	This website	Strictly necessary	Remembers the cookie choices you make in our banner, so you aren’t asked on every page.	Up to 12 months
_ga, _ga_[ID]	Google Analytics	Analytics (only with your consent)	Helps us understand how visitors use the site, such as which pages are viewed and how people found us. The information is grouped together and not used to identify you.	Up to 2 years
Call tracking cookies	Our call tracking provider	Analytics (only with your consent)	Shows a tracking phone number on the site and records which page, search or advert led to your call, so we can see which parts of the site are useful.	Up to 12 months
Google Maps cookies (for example NID)	Google	Third-party, only if you load a map	Set by Google if you choose to show a map on one of our area pages. Maps don’t load until you click to show them.	Up to 6 months

Google Analytics

We use Google Analytics to see how the site is used so we can improve it. It only runs if you accept analytics cookies. See how Google uses information from sites that use its services.

Call tracking

Some phone numbers on this site are tracking numbers. They connect you to the same place as a normal number, but let us see which page, search or advert led to your call. If you don’t accept analytics cookies, you’ll still see a phone number you can call, but the call won’t be linked to your visit. Details recorded about calls are explained in our Privacy Policy.

Google Maps

Our area pages include a map of each town. To protect your privacy, the map isn’t loaded when the page opens. It only loads from Google if you click to show it, and Google may then set its own cookies. These are covered by Google’s privacy policy.

Enquiry forms

Our quote and contact forms don’t set tracking cookies. The details you enter are used only to deal with your enquiry, as explained in our Privacy Policy.

Managing your cookie choices

• Use the cookie icon at the bottom left of any page to review or change your choices at any time.
• You can also block or delete cookies in your browser settings. If you block the consent cookie, the site may ask for your cookie choices again on each visit.
• Find out more about cookies on the ICO website.

Changes to this policy

We may update this page when we add or change the services we use. The date at the top shows when it was last changed. We will always ask for your consent before setting any non-essential cookies.

Contact

Questions about cookies or your data? Email hello@manchesterheatingexperts.co.uk.